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Meet Uber Direct

Local delivery for orders placed with you

Uber Direct is an on-demand delivery platform for businesses (like yours) that take orders through their website, app, or phone. Offer your customers delivery options in under 2 hours, on the same day, or scheduled up to 30 days in advance.

 

Learn about on-demand delivery

You take the orders. We help deliver them

Customers expect you to deliver. Let us offer a helping hand. 

Deliver your products on demand while meeting your customers’ expectations.

Customers today want what they want when they want it. Getting your goods from your storefronts to their doorsteps provides an opportunity to win them over and build brand loyalty.* 

94%

of consumers say a positive delivery experience makes them more likely to

order again

92%

of consumers say a positive delivery experience makes them more likely to recommend a business

90%

of consumers say a positive delivery experience makes them feel more valued as a customer

 
 
Local Delivery Guide 2024

Get the guide

Obtain strategies to power an on-demand delivery experience for customers who order from you directly using Uber Direct

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Local delivery using Uber Direct, still through your channels

You can approach local deliveries a few ways, including using traditional shippers, hiring in-house drivers, or listing your business on third-party marketplaces. 


Unlike these options, Uber Direct is a delivery platform that lets you take orders from your channels. Then, you can tap into Uber’s global network of more than 7 million monthly active drivers and couriers to fulfill the orders. 

 

Gain access to extra delivery people in your area who are available when you need them to deliver straight to your customers. 

 
 

Time to get Uber Direct, so you can deliver

Uber Direct is an affordable and efficient way to scale your business.

When customers place orders with your business directly, you can now help deliver those orders—around the corner or up to 20 miles away. Use Uber Direct as a primary option to help you handle a high volume of delivery orders or to supplement your existing delivery operation. You own your branding and customer relationships. 

Here’s a breakdown of the benefits:

Handshake

It’s customer-friendly

  • Offer your customers flexible delivery windows: under 2 hours, same-day, or scheduled up to 30 days in advance
  • Provide customers with real-time tracking and estimated time of arrival (ETA) by text
Dollar bill

It’s affordable

  • Pay a fee per delivery—0% commissions
  • Get pricing as low as $6.99 per delivery based on distance, speed of delivery, and region
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It’s easy to get set up

  • Activate through your existing point-of-sale (POS), order management system (OMS), or other platform for automated order processing
  • Choose from over 90 integration partners to seamlessly integrate and onboard
 
 
 

* “The new brand builder,” Uber and Edelman Data & Intelligence (July 2023)

 
 

© 2024 Uber Technologies Inc.

 
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